Tems and Conditions           


PostureSmart (UK)



In these Terms and Conditions “we, our, us, PostureSmart (UK)" refers to “PostureSmart (UK)”.


By accessing the content of www.verd.co.uk (“the Website”) you agree to be bound by the terms and conditions set out herein and you accept our privacy policy available at www.verd.co.uk/catalogue/privacy. If you object to any of the terms and conditions set out in this agreement you should not use any of the products or services on the Website and leave immediately.

You agree that you shall not use the Website for illegal purposes, and will respect all applicable laws and regulations. You agree not to use the website in a way that may impair the performance, corrupt the content or otherwise reduce the overall functionality of the Website. You also agree not to compromise the security of the Website or attempt to gain access to secured areas or sensitive information.

You agree to be fully responsible for any claim, expense, liability, losses, costs including legal fees incurred by us arising from any infringement of the terms and conditions set out in this agreement.


PostureSmart (UK) reserve the right to change any part of this agreement without notice and your use of the Website will be deemed as acceptance of this agreement. We advise users to regularly check the Terms and Conditions of this agreement.

PostureSmart (UK) have complete discretion to modify or remove any part of this site without warning or liability arising from such action.


PostureSmart (UK) will under no circumstance be liable for indirect, special, or consequential damages including any loss of business, revenue, profits, or data in relation to your use of the Website.

Nothing within this Agreement will operate to exclude any liability for death or personal injury arising as result of the negligence of PostureSmart (UK), its employees or agents.


All intellectual property of PostureSmart (UK) such as trademarks, trade names, patents, registered designs and any other automatic intellectual property rights derived from the aesthetics or functionality of the Website remain the property of PostureSmart (UK) and Verd Office Solutions Limited Limited.

By using the Website you agree to respect the intellectual property rights of PostureSmart (UK) and will refrain from copying, downloading, transmitting, reproducing, printing, or exploiting for commercial purpose any material contained within the Website.


The information is provided on the understanding that the website is not engaged in rendering advice and should not be wholly relied upon when making any related decision.

The information contained with the Website is provided on an “as is” basis with no warranties expressed or otherwise implied relating to the accuracy, fitness for purpose, compatibility or security of any components of the Website.

We do not guarantee uninterrupted availability of the www.verd.co.uk Website and cannot provide any representation that using the Website will be error free.


The information and images are for product representation only and are as accurate as possible considering the variations and options available. Where measurements are provided they are for  guide purposes only as selected options will vary the actual measurements provided. If in any doubt please contact us for further information. errors and omissions excluded


The Website may contain hyperlinks to websites operated by other parties. We do not control such websites and we take no responsibility for, and will not incur any liability in respect of, their content. Our inclusion of hyperlinks to such websites does not imply any endorsement of views, statements or information contained in such websites.


If any provision of this Agreement is held to be invalid or unenforceable, such provision shall be struck out and the remaining provisions shall remain in force.


This Agreement will be governed by the laws of England and any user of the Website hereby agrees to be bound exclusively by the jurisdiction of English courts without reference to rules governing choice of laws.


Unless otherwise stated all chairs are covered by a 5 year manufactures guarantee, 5 years for fabric, under normal conditions. For continual 24 hour use the guarantee is 2 years for the chair and fabric, in all cases the guarantee is subject to normal usage. Any warranties or guarantees offered or implied are manufacturers warranties & guarantees. PostureSmart (UK)  will assist any customer within the first 12 months following delivery of the purchase regarding claims for repair with manufacturers, without obligation.


1. Delivery is free within mainland Britain. Delivery to Highlands & Islands, Northern Ireland, Channel Islands at an additional charge.

2. All chairs are despatched in approximately 15 - 25 Working days from receipt of order or cleared funds. Depending on model, additional options and quantity. Delays in shipping caused by circumstances beyond our control excepted..

3. Please note that deliveries to the Isle of Man, Orkney, Northern Ireland, Republic of Ireland, Shetland, Scottish Islands & The E.E.C. will be liable to a carriage charge and take a little longer to be delivered. Details are on the catalogue pages for each product.

4. We are able to export our chairs worldwide, please contact us for further information at enquiries@verd.co.uk

Returns Policy

It is the customer’s responsibility to inspect the goods for damage on arrival and the carrier is obliged to wait while the goods are inspected. If the goods are damaged or the carrier will not wait, please accept the goods and sign the delivery note “DAMAGED” retaining a copy. In the event that the goods arrive damaged, you must notify us by email within 48 hours of delivery of the apparent damage or missing parts. All products come with a parts guarantee. In the event of a missing, damaged or faulty part a replacement  part will be sent or the chair collected for repair or replacement. However if you are dissatisfied with your purchase for any reason (Standard Stock Items) you may, within seven working days after the day of delivery, notify us by e-mail that you would like to return the goods, however It is your responsibility to pay for and arrange the return of the goods, “as new” and with the original packaging. All manufacturers restocking fees will be charged. Any money which PostureSmart (UK) has received from you in relation to the returned goods will be refunded, less restocking fees, and a minimum  administration charge of 15% (to cover admin and resale costs) to you within 30 days of the receipt of the goods by us, provided that the goods are in the same condition they were in at the time of delivery. In the event that no e-mail notification stating that you wish to return the goods has been received by PostureSmart (UK) within seven working days after the day of delivery, you shall be deemed to have accepted the goods. BESPOKE CHAIRS that are specially manufactured/tailor made or manufactured  to an individual’s specific requirement requiring non standard components and/or sculpting are non returnable, this includes sprung seat systems. 

Order Cancellation

If the Buyer notifies PostureSmart (UK) that the Goods are no longer required more than 24 hours after the date of the Order, PostureSmart (UK) shall be entitled to make a small discretionary charge against the Buyer in respect of the administrative expenses incurred by the Company in carrying out the Order. Where a product has gone into Manufacture and the Buyer notifies PostureSmart (UK) that the Order is cancelled, we shall be entitled to make a discretionary charge against the Buyer of not less than 25% of the sale value of the Goods in respect of resale and administration costs incurred by the company in carrying out the Order. Orders cannot be cancelled once delivered unless by prior agreement. If a Bespoke or sculpted chair has gone into manufacture it cannot be cancelled due to the compexibility of such chairs. Please note cancellation of an order can only made in writing,  if a business, this must be on a letterhead and  sent to sales@verd.co.uk as an attachment at which time it will then be acted upon. Cancellations will not be accepted in any other form.

 Payment Methods

 We accept all major Credit and Debit cards. All Credit and Debit cards are authenticated.

 We also accept payment by Cheque, Postal Order, BACS or CHAPS, however chairs are only despatched after the payment has cleared in our bank account.

Companies or organisations purchasing goods on a 30 day Store Credit Account must, unless otherwise agreed, pay PostureSmart (UK) 30 days from date of the invoice, unless otherwise agreed, or on date of delivery. Should these terms be exceeded we reserve the right to issue an additional invoice for the difference between the on-line and full retail prices of the goods.

Please note that we do not accept payment by American Express.

PostureSmart (UK) is a trading style of Verd Office Solutions Limited. Company number 7600253

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